We think our products are really special. And we want our customers to feel special when they open them, so each order comes wrapped in fully compostable packaging, where possible.
In general, orders are shipped within a week and take 1-3 working days to arrive. If you need something very urgently, please do email or call us – we will try our hardest to get it to you in your required time frame.
We are currently using Royal Mail (second-class) for smaller parcels and a range of suppliers (including Royal Mail and DPD) for larger/heavier ones. We hope this will prove a convenient, reliable and cost-effective choice for our customers. It may work out cheaper to send your goods in two boxes by Royal Mail than using another supplier.
For your cheese to arrive as fresh as possible, we will send it by 1st Class post or depending on weight by courier. When the shipping calculation is shown at checkout it will say heavy 2nd class but it will arrive to you by 1st.
If you would like to receive your goods by Recorded Delivery please let us know as this may cost more.
We may have goods online that are being sent from other communities, where possible this will be free shipping.
Our standard shipping covering all of the UK currently costs £3.95 for smaller items (up to 2kg) and a combination of options (see above) for heavier goods. For web international orders we try to make our price competitive and may use a variety of options to get your purchases to you in good time.
Pricing our shipping is a bit of a work in progress. Please remember when considering our costs that we are doing our best to provide you with great quality service and value for money. And do feel free to share your thoughts and feedback on any improvements we can make in this area.